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New eufy App Related
New eufy is an app designed for smarter, seamless home control.
Use App Smoothly
Enjoy a seamless experience with the app.
Improve robot vacuum's performance
Enhance your robot vacuum's performance effortlessly.
Improve eufy security's performance
Enhance your eufy security's performance effortlessly.
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Introduction to New eufy App
Introducing the E28 robot's interaction features via the eufy app
The Meaning of Icons in eufy App
How to figure out a device's battery percentage in the eufySecurity app v4.0?
Can't find devices?
Steps to Upload Logs Using the New Eufy App
Contact Us
Live Chat
Mon-Fri 8:00 AM-4:00 PM (PT)
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Call Us
+1 (800) 988 7973
For eufy Security/Baby/Pet
+1 (800)994 3056
For eufy Clean/MACH/Health | Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
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Customer Support Hotline
Country/Region
Phone Number
Service Time
Notes
United States
+1 (800) 988 7973
Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
For eufy Security/Baby/Pet
United States
+1 (800) 988 7973
Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
For eufy Security/Baby/Pet
United States
+1 (800)994 3056
Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
For eufy Clean/MACH/Health | Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
United States
+1 (800)994 3056
Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
For eufy Clean/MACH/Health | Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
UK
+44 (0) 1604 936 200
Mon-Fri 9:00AM-5:00PM (GMT)
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UK
+44 (0) 1604 936 200
Mon-Fri 9:00AM-5:00PM (GMT)
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DE
+49 (0) 69 9579 7960
Mon-Fri 9:00AM - 5:00PM
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DE
+49 (0) 69 9579 7960
Mon-Fri 9:00AM - 5:00PM
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JP
+81 03 4455 7823
Mon-Fri 9AM-5PM
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JP
+81 03 4455 7823
Mon-Fri 9AM-5PM
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CN
+86 400 0550 036
Mon-Fri 9AM-5:30PM
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CN
+86 400 0550 036
Mon-Fri 9AM-5:30PM
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UAE
+971 8000320817(Arabic&English)
Sun-Thu 9:00 AM - 9:00 PM
Closed on UAE public holidays
UAE
+971 8000320817(Arabic&English)
Sun-Thu 9:00 AM - 9:00 PM
Closed on UAE public holidays
RU
+966 8008500030(Arabic&English)
Sun-Thu 8:00 AM - 8:00 PM
Closed on UAE public holidays
RU
+966 8008500030(Arabic&English)
Sun-Thu 8:00 AM - 8:00 PM
Closed on UAE public holidays
MEA
(Arabic&English)
Closed
MEA
(Arabic&English)
Closed
EG
+20 8000000826
Sun-Thu 7:00 AM - 7:00 PM
Closed on UAE public holidays
EG
+20 8000000826
Sun-Thu 7:00 AM - 7:00 PM
Closed on UAE public holidays
KW
+965 22069086
Sun-Thu 8:00 AM - 8:00 PM
Closed on UAE public holidays
KW
+965 22069086
Sun-Thu 8:00 AM - 8:00 PM
Closed on UAE public holidays
TW
+ 00801-491-310
Mon-Fri 09:00 AM-12:00 AM Mon-Fri 13:00 PM-18:00 PM
-
TW
+ 00801-491-310
Mon-Fri 09:00 AM-12:00 AM Mon-Fri 13:00 PM-18:00 PM
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AU
+61 (03) 8331 4800
8:30am–5pm (AEST) Monday to Friday
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AU
+61 (03) 8331 4800
8:30am–5pm (AEST) Monday to Friday
-
KR
+82 1666-8470
Mon-Fri 9AM-5PM
-
KR
+82 1666-8470
Mon-Fri 9AM-5PM
-
SA
+27 801 112 209
Mon-Fri 07:00-16:00 (SAST)
-
SA
+27 801 112 209
Mon-Fri 07:00-16:00 (SAST)
-
Email Service
Country/Region
Email
MEA
support.mea@eufy.com
MEA
support.mea@eufy.com
CN
CED-CN@anker.com
CN
CED-CN@anker.com
RU
ru.support@anker.io
RU
ru.support@anker.io
AU
service@myeufy.com.au
AU
service@myeufy.com.au
United States
support@eufy.com
United States
support@eufy.com
IN
support.india@anker.com
IN
support.india@anker.com
KR
support.kr@anker.com
KR
support.kr@anker.com
TW
support.taiwan@anker.com
TW
support.taiwan@anker.com
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