Support Center

We Are Here to Help
eufy Robot Vacuum Omni E25
eufy Omni C20
eufy X10 Pro Omni
eufy S1 pro
Convenient Services
Product Support
Get how-to guides and technical help.
Clean
Life
Security
Mom & Baby
Other
RoboVac
Bounce Series
iPath Navigation Series
Dynamic Navigation Series
WetVac
HomeVac
Cordless Handstick
Cordless Handheld
Pet Grooming Vacuum
Cordless Carpet & Upholstery Vacuum
RoboVac
PetCare
Battery camera
Alarm System
Smart Lock
Wired Cam
Baby Monitor
Smart Floodlight
Mehr anzeigen
Intelligenter Filter
Modell
Bounce Series
iPath Navigation Series
Dynamic Navigation Series
Service Inquiries
Start your service journey.
Warranty Policy
Understand coverage and terms for product warranties.
Inquire Now
Warranty Registration
Registering your device not only confirms your ownership but also enhances your experience.
Inquire Now
Manuals and Downloads
Access user support materials here.
Inquire Now
Support Videos
Watch quick guides and tutorials to fix problems.
Inquire Now
Compatibility
Check device and system requirements to ensure seamless integration.
Inquire Now
Shipping FAQ
Learn about general questions for shipping issues.
Inquire Now
Product FAQ
Find answers to common questions.
Inquire Now
Parts and Accessories
Coverage includes original parts and accessories supplied with the product.
Inquire Now
Popular Topics
See our most frequently searched topics.
Anker Power Bank (25K, 165W, Built-in and Retractable Cables)
Anker comes with dual-line energy storage, Charge in a Flash, Share in a Dash
Power Bank Capacity
A detailed explanation of power bank capacity
Anker Prime 27,650mAh Power Bank (250W)
Anker Prime 27,650mAh is an ultra-fast, app-enabled power bank.
Enjoy our Qi2 wireless chargers!
How to use a Qi2 wireless charger more effectively?
Page 1/4
Anker Power Bank (25K, 165W, Built-in and Retractable Cables) UIser Guide (A1695)
How Power is Distributed in Anker Power Bank (25K, 165W, Built-In and Retractable Cables)
Clarifying Low Power Output for Anker Power Bank (25K, 165W, Built-In and Retractable Cables)
Why Does My Anker Power Bank (25K, 165W, Built-In and Retractable Cables) Show "No Recharging Mode"?
Power Banks’ Charging Issues
What Should I Do If My Anker Power Bank (25K, 165W, Built-In and Retractable Cables) Shows Temperature Protection?
Why does my Anker power bank have a smaller battery capacity than advertised?
Anker Power Bank (25K, 165W, Built-In and Retractable Cables) Screen Display Guide
Contact Us
Call Us
+49 (0) 69 9579 7960
-
Mon-Fri 9:00AM - 5:00PM
More Hotline
Kundensupport-Hotline
Land/Region
Telefonnummer
Servicezeit
Notizen
Vereinigte Staaten
+1 (800) 988 7973
Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
For eufy Security/Baby/Pet
Vereinigte Staaten
+1 (800) 988 7973
Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
For eufy Security/Baby/Pet
Vereinigte Staaten
+1 (800)994 3056
Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
For eufy Clean/MACH/Health | Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
Vereinigte Staaten
+1 (800)994 3056
Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
For eufy Clean/MACH/Health | Mon-Fri 6:00AM - 5:00PM (PT) Sat 7:00AM - 3:30PM (PT)
UK
+44 (0) 1604 936 200
Mon-Fri 9:00AM-5:00PM (GMT)
-
UK
+44 (0) 1604 936 200
Mon-Fri 9:00AM-5:00PM (GMT)
-
DE
+49 (0) 69 9579 7960
Mon-Fri 9:00AM - 5:00PM
-
DE
+49 (0) 69 9579 7960
Mon-Fri 9:00AM - 5:00PM
-
JP
+81 03 4455 7823
Mon-Fri 9AM-5PM
-
JP
+81 03 4455 7823
Mon-Fri 9AM-5PM
-
CN
+86 400 0550 036
Mon-Fri 9AM-5:30PM
-
CN
+86 400 0550 036
Mon-Fri 9AM-5:30PM
-
UAE
+971 8000320817(Arabic&English)
Sun-Thu 9:00 AM - 9:00 PM
Closed on UAE public holidays
UAE
+971 8000320817(Arabic&English)
Sun-Thu 9:00 AM - 9:00 PM
Closed on UAE public holidays
RU
+966 8008500030(Arabic&English)
Sun-Thu 8:00 AM - 8:00 PM
Closed on UAE public holidays
RU
+966 8008500030(Arabic&English)
Sun-Thu 8:00 AM - 8:00 PM
Closed on UAE public holidays
MEA
(Arabic&English)
Closed
MEA
(Arabic&English)
Closed
EG
+20 8000000826
Sun-Thu 7:00 AM - 7:00 PM
Closed on UAE public holidays
EG
+20 8000000826
Sun-Thu 7:00 AM - 7:00 PM
Closed on UAE public holidays
KW
+965 22069086
Sun-Thu 8:00 AM - 8:00 PM
Closed on UAE public holidays
KW
+965 22069086
Sun-Thu 8:00 AM - 8:00 PM
Closed on UAE public holidays
TW
+ 00801-491-310
Mon-Fri 09:00 AM-12:00 AM Mon-Fri 13:00 PM-18:00 PM
-
TW
+ 00801-491-310
Mon-Fri 09:00 AM-12:00 AM Mon-Fri 13:00 PM-18:00 PM
-
AU
+61 (03) 8331 4800
8:30am–5pm (AEST) Monday to Friday
-
AU
+61 (03) 8331 4800
8:30am–5pm (AEST) Monday to Friday
-
KR
+82 1666-8470
Mon-Fri 9AM-5PM
-
KR
+82 1666-8470
Mon-Fri 9AM-5PM
-
SA
+27 801 112 209
Mon-Fri 07:00-16:00 (SAST)
-
SA
+27 801 112 209
Mon-Fri 07:00-16:00 (SAST)
-
Email Service
Land/Region
E-Mail
MEA
support.mea@eufy.com
MEA
support.mea@eufy.com
CN
CED-CN@anker.com
CN
CED-CN@anker.com
RU
ru.support@anker.io
RU
ru.support@anker.io
AU
service@myeufy.com.au
AU
service@myeufy.com.au
Vereinigte Staaten
support@eufy.com
Vereinigte Staaten
support@eufy.com
IN
support.india@anker.com
IN
support.india@anker.com
KR
support.kr@anker.com
KR
support.kr@anker.com
TW
support.taiwan@anker.com
TW
support.taiwan@anker.com
Anfragentyp*