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S1 Robot - Warranty Policy and Customer Support Guide

What is the warranty policy for the S1 robot?

  1. Warranty Period: The S1 robot is covered by a manufacturer's limited warranty from the date of purchase.

  2. Warranty Coverage: The warranty covers defects in manufacturing and materials. Please note that it does not cover issues caused by misuse, abuse, accidental damage, or unauthorized repairs.

  3. Warranty Service: We will provide free repairs or replacement services if your S1 robot experiences any issues within the warranty period.

 

For detailed warranty policies specific to your country, please refer to the following links:

Warranty Policy in the United States

Warranty Policy in the United Kingdom

Warranty Policy in Germany

 

How do I contact Customer Support for assistance?

If you encounter any issues with your S1 robot or need warranty service, please refer to the following link to contact us:

https://support.eufy.com/s/article/How-to-contact-a-Human-Customer-Service-Representative

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