Details
Related Articles
Manuals & Downloads
Support Videos
What should I do if the monitor screen stays black after turning on the Baby Monitor E20/E21?

Here are the steps to troubleshoot your camera and monitor connection:

  1. Unplug the Power Cord: Disconnect the camera from the power source.

  2. Restart the Camera: Press and hold the power button for three seconds to restart the device.

  3. Check for Automatic Connection: Wait for the monitor to automatically connect to the camera.

  4. Manual Connection: If the monitor fails to automatically recognize and connect to the camera, follow these steps:

    • Access the monitor's menu settings.

    • Navigate to the camera settings.

    • Select the “Add-on” option to manually add the camera.


If you have any other questions regarding the Baby Monitor E20/E21, please don't hesitate to contact us for further assistance.

What should I do if the monitor screen stays black after turning on the Baby Monitor E20/E21?
Download
Applicable for those products :
Resolved
Unresolved
Copied
28 Results
Manuals & Downloads
‬⁡‌​⁢‬⁣‬‌⁢⁣‌⁣⁢⁢​⁤​⁣‬‬​‌​​⁣‌⁡‍‬​‬‍⁢⁤‍⁣​‍‌​‬⁢【T8010】【HomeBase 2】EU Declaration
Download
T8113S_EU Declaration of Conformity
Download
eufyCam_2C_Pro_Set_Manual_us
Download
RoboVac 30C_Manual_EN
Download
video_Doorbell_2K_(Wired)_Manual_us
Download
Motion_Sensor_manual_us
Download
RoboVac 35C/25C_Manual_EN
Download
720p_Video_Baby_Monitor_manual_us
Download
HomeVac S11 Go/Reach/Infinity_EN+ES_Manual
Download
eufyCam_2_Pro_Set_Manual_us
Download
Support Videos
How to Connect RoboVac to iOS Devices
eufy 3-in-1 E20: Unboxing and Quick Start Guide Video
How to Install eufy Security Video Doorbell (Wired)
How to set up eufy Security Video Doorbell (Battery-Powered)
How to Install eufy Security Floodlight Camera
eufy Security App Functions
RoboVac X8 Series:How to Connect iOS Devices
eufy 3-in-1 E20: How to Connect to Wi-Fi (iOS/Android)
eufy 3-in-1 E20: How to Control Your Device via the eufy Clean App
eufy Clean WetVac W31: Unboxing Video