Experiencing lighting issues with your Permanent Outdoor Light E120? Here are some common problems and their solutions:
1. If some sections of the light string are not illuminating after plugging in:
- Unplug and plug the device back in to check if it's a length detection issue.
- If a specific section remains unlit, disconnect this part and test the rest of the string.
2. If the controller is not responding:
- Ensure the controller is properly connected and within range.
- Try resetting the controller by unplugging and plugging it back in.
3. If the light string is flickering:
- Check if a specific light effect is causing the issue by switching between different effects.
4. If one or more individual lights are not illuminating:
- Try selecting a different light effect.
- Check if a metal clip was used to hold the cable. This can affect the functioning of the light string.
5. If one or more individual lights are dim:
- Adjust the brightness settings.
- Check if the controller and power supply have come into contact with water. This can cause malfunctioning.
6. If all lights beyond a certain point are unresponsive or flickering:
- Disconnect the problematic section and test the rest of the string. This can help determine if the issue is specific to one section.
7. If the entire light string is not illuminating and resetting the controller doesn't help:
- Plug and unplug the device again.
- Remove the first light string, connect the controller to the second string, and power on.
Remember, if you've tried all these steps and your lighting issues persist, please don't hesitate to reach out to us for further assistance.












