Experiencing issues with your Permanent Outdoor Light E120 going offline? Here are some steps you can take to troubleshoot the issue:

1. Check the device's location: Ensure your device is within the range of your Wi-Fi or Bluetooth connection. If the device is too far from the router or your phone, it may lose connection and go offline.

2. Check your connection: Make sure your Wi-Fi or Bluetooth connection is functioning properly. If there's an issue with your connection, it could cause the device to go offline. Try resetting your router or turning your phone's Bluetooth off and on again to resolve any connection issues.

3. Reset the device: If the above steps don't work, try resetting the device. Turn off the power and then turn it back on. This can often resolve any temporary issues that might be causing the device to go offline.

Remember, a stable connection is crucial for the optimal performance of your Permanent Outdoor Light E120. If you've tried all these steps and your device is still going offline, please don't hesitate to reach out to us for further assistance.